Unit 1: Introduction to Hospitality and Tourism Program
Chapter 1 – Hospitality & Tourism
3 Topics | 2 Quizzes
Chapter 2 – Careers in Hospitality
3 Topics | 2 Quizzes
Unit 2: Hospitality Soft Skills
Chapter 3 – Guest Cycle
2 Topics | 2 Quizzes
Chapter 4 – Guest Experience Cycle
3 Topics | 2 Quizzes
Unit 3: Operational Areas
Chapter 5 – Financial Processes and the Guest Cycle
2 Topics | 2 Quizzes
Chapter 6 – Communication
2 Topics | 2 Quizzes
Chapter 7 – Front Office Operations
3 Topics | 2 Quizzes
Chapter 8 – Executive Housekeeping Operations
2 Topics | 2 Quizzes
Chapter 9 – Faculties Management
2 Topics | 2 Quizzes
Chapter 10 – Food and Beverage Services
2 Topics | 2 Quizzes
Unit 4: Sales and Marketing
Chapter 11 – Resort Operations
1 Topic | 2 Quizzes
Chapter 12 – Operational Finances
2 Topics | 2 Quizzes
Chapter 13 – Marketing
3 Topics | 2 Quizzes
Chapter 14 – Sales
3 Topics | 2 Quizzes
Chapter 15 – Operational Safety
3 Topics | 2 Quizzes
Chapter 16 – Security
2 Topics | 2 Quizzes
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